Communicate
With Confidence
Practical Communication Skills for the Modern Workplace
6-Weeks | Online
£298.00
A practical six-week online programme designed to help professionals understand how they communicate, develop practical communication skills, and practise applying them in realistic workplace situations.
Through guided reflection, practical tools, real-world scenarios, feedback and repeated practice, participants explore how to communicate with greater clarity, intention, professionalism and connection — without feeling that they have to become someone else.
The Course At A Glance
FORMAT
ONLINE, LIVE & INTERACTIVE
TOTAL LIVE LEARNING
15 HOURS
APPROACH
PRACTICAL, EXPERIENTIAL AND WORKPLACE-FOCUSED
DURATION
6-WEEKS
WORKBOOK
INCLUDING REFLECTIONS, EXERCISES, TOOLS AND PRACTICE ACTIVITIES
THIS IS NOT
SIMPLY A COURSE WHERE PARTICIPANTS LISTEN AND TAKE NOTES
SESSION LENGTH
2.5 HOURS PER WEEK
EACH SESSION
COMBINES LEARNING WITH REFLECTION, DISCUSSION, PRACTICAL EXERCISES AND OPPORTUNITIES TO PRACTISE COMMUNICATION IN REALISTIC SITUATIONS
WHATSAPP SUPPORT
A DEDICATED SPACE BETWEEN SESSIONS FOR QUESTIONS, REFLECTIONS, ENCOURAGEMENTS AND CONTINUED ENGAGEMENT
Who is this course for?
This programme is designed for professionals who want to develop practical communication skills and become more intentional in the way they communicate at work.
It may be particularly useful if you:
Want to communicate more clearly in meetings and conversations.
Sometimes struggle to organise your thoughts before speaking.
Find yourself overthinking, rushing or over-explaining.
Want to feel more prepared when difficult conversations arise.
Find it challenging to disagree while maintaining a professional relationship.
Want to set boundaries more clearly.
Sometimes struggle to respond when you are challenged or asked an unexpected question.
Want to communicate your ideas and experience without either shrinking yourself or feeling that you have to "perform" confidence.
Would like greater awareness of your voice, body language and communication habits.
Want opportunities to practise rather than simply learn communication theory.
Would benefit from having practical tools you can continue using after the programme.
You do not need to consider yourself an "unconfident communicator" to benefit from the programme. Communication can become more challenging for anyone when there is pressure, disagreement, uncertainty, visibility or high stakes.
Does This Sound Familiar?
You know your subject, but sometimes struggle to communicate it clearly.
You think about what you should have said after the conversation has already happened.
You have an idea in a meeting but hesitate before speaking.
You start answering a question and realise you are giving too much information.
You speak faster when you feel under pressure.
You find difficult conversations uncomfortable and are unsure how direct to be.
You want to say no or set a boundary, but worry about how the other person will react.
You receive feedback and find yourself becoming defensive, withdrawing or over-explaining.
You know what you want to say, but when someone challenges you, your thoughts suddenly feel less organised.
You want to communicate with confidence, but you don't want to adopt a communication style that doesn't feel like you.
If some of these situations feel familiar, this programme provides an opportunity to understand what is happening, practise different approaches and develop a set of tools that you can apply in your own workplace.
The Communication Journey
The programme follows a progressive journey
1) CONNECT WITH YOURSELF
Understand what happens internally when communication becomes challenging.
2) CONNECT WITH YOUR MESSAGE
Clarify what you want to communicate, why it matters and how to structure it.
3) CONNECT WITH OTHERS
Clarify what you want to communicate, why it matters and how to structure it.
4) COMMUNICATE UNDER PRESSURE
Practise staying present and adapting when situations become more demanding.
5) PROFESSIONAL PRESENCE
Explore how your voice, body and presence support the message you want to communicate.
6) INTEGRATE & APPLY
Bring the skills together and practise using them in realistic workplace situations.
The Six-Week Programme
WEEK 1
CONNECTION WITH YOURSELF
Self-Awareness, Internal Patterns & Emotional Regulation
Explore what happens internally when communication feels challenging.
Participants will explore:
Personal communication patterns
Triggers and automatic responses
Thoughts, emotions and physical responses
How internal states can influence communication
Creating space between an event and a response
Practical grounding and self-awareness techniques
Focus: Understanding what happens inside you when communication feels challenging, recognising your triggers and automatic responses, and exploring how your thoughts, emotions and reactions can influence the way you communicate.
WEEK 2
CONNECTION WITH YOUR MESSAGE
Clarity, Structure & Speaking with Confidence
Learn how to turn thoughts and ideas into clearer, more intentional messages.
Participants will explore:
Clarifying what they want to communicate
Intention and purpose
Identifying the main message
Structuring ideas effectively
Using pauses to create thinking space
Practical frameworks for organising responses
Speaking clearly without over-explaining
Communicating with confidence without adopting a "professional mask"
Focus: Connecting with your message, becoming clearer about your intention and purpose, and learning to express your ideas with greater clarity and structure.
WEEK 3
CONNECTION WITH OTHERS
Listening, Assertiveness, Difficult Conversations & Finding Common Ground
Explore how to stay connected to yourself while communicating with others.
Participants will practise:
Listening to understand
Assertive communication
Expressing disagreement constructively
Setting boundaries
Navigating difficult conversations
Exploring different needs and perspectives
Finding common ground
Communicating professionally when expectations or viewpoints differ
Focus: Learning to stay connected to yourself while communicating with others with clarity, assertiveness and professionalism, particularly when navigating different perspectives, boundaries or expectations.
WEEK 4
COMMUNICATING UNDER PRESSURE
Thinking on Your Feet, Interviews & Staying Connected When It Matters
Develop practical ways to communicate when situations feel more demanding.
Participants will practise:
Creating a professional pause
Thinking on their feet
Responding to unexpected questions
Handling follow-up questions
Structuring responses under pressure
Talking about their experience clearly and authentically
Responding to challenge and feedback
Staying present rather than becoming overwhelmed by the situation
Focus: Developing the ability to stay present, clear and connected to yourself when communication becomes challenging, while using practical strategies to think on your feet, respond to unexpected questions and adapt under pressure.
WEEK 5
PROFESSIONAL PRESENCE & INFLUENCE
How You Show Up, Sound & Create Impact
Explore the elements of communication beyond the words themselves.
Participants will practise:
Pace and purposeful pauses
Articulation and clarity
Vocal variety and emphasis
Managing filler words
Breath and grounding
Posture, gestures and movement
Eye contact and presence
Observing their own communication habits
Making small, intentional adjustments
Focus: Understanding how your voice, body language and presence contribute to your communication, and learning how to use them more intentionally to support your message and connect with others.
WEEK 6
INTEGRATION & COMMUNICATION CHALLENGE
Bringing Your Skills Together
Put the learning into practice through realistic workplace communication scenarios.
Participants will:
Review their communication journey
Identify the tools that are most useful to them
Apply the skills in realistic scenarios
Receive specific, practical feedback
Repeat and adjust their approach
Identify personal strengths and areas for continued practice
Create a personal communication toolkit and next-step plan
Focus: Bringing the skills together, applying them intentionally and identifying practical ways to continue developing communication skills beyond the programme.
What you can expect from the programme
The programme is designed to give participants opportunities to:
NOTICE
Recognise what happens internally and externally when communication becomes challenging.
UNDERSTAND
Develop greater awareness of their communication habits, triggers, responses and patterns.
CLARIFY
Become clearer about what they want to communicate, why it matters and what they need from a conversation.
PRACTISE
Use practical communication tools and frameworks in guided exercises.
APPLY
Practise skills in realistic workplace situations rather than only discussing them theoretically.
RECEIVE FEEDBACK
Hear specific, observable feedback and identify opportunities to make adjustments.
ADAPT
Experiment with different ways of responding and discover which approaches work best for them.
CONTINUE
Leave with a practical communication toolkit and areas for continued practice.
How you will develop…
"I know what I want to say, but I struggle to express it clearly."
The programme provides opportunities to practise:
Clarifying the message → structuring the message → expressing it clearly.
"I overthink before I speak."
The programme provides opportunities to explore:
Notice → Ground → Clarify → Respond.
"I find difficult conversations uncomfortable."
The programme provides opportunities to practise:
Listen → Understand → Express → Explore → Find a way forward.
"When I'm under pressure, I lose my train of thought."
The programme provides opportunities to practise:
Pause → Think → Structure → Respond → Adapt.
"I don't always realise how I come across."
The programme provides opportunities to explore:
Observe → Notice → Adjust → Practise again.
"I don't want to sound like someone I'm not."
The programme reinforces:
Confidence does not require a new personality. Communication tools should support your authentic style, not replace it.
What participants will have worked on by the end…
By the end of the six weeks, participants will have had opportunities to:
Identify personal communication patterns and triggers.
Explore how thoughts, emotions and physical responses can influence communication.
Practise techniques for creating space before responding.
Clarify intention, purpose and key messages.
Use practical frameworks to structure communication.
Practise listening and assertive communication.
Explore boundaries, disagreement and difficult conversations.
Practise responding to unexpected questions and communication under pressure.
Explore how voice, pace, articulation, body language and presence affect communication.
Receive specific feedback on their communication.
Make and test small adjustments.
Apply the learning to realistic workplace situations.
Build a personal communication toolkit.
Identify areas for continued development and practice.
The programme does not promise that participants will never feel nervous, uncertain or uncomfortable when communicating.
Instead, it gives them structured opportunities to understand their responses, practise practical skills and develop greater choice in how they communicate.
Your Trainer
Jeanette Audiche
Jeanette Audiche is a Venezuelan-born Confidence and Empowerment Coach with over two decades of experience in the corporate world, where she built a successful career across different industries and developed a deep understanding of people, communication and professional relationships.
Alongside her corporate career, Jeanette trained as a certified life coach, turning her passion for teaching and helping others into a new professional path. Today, she combines her corporate experience with her coaching expertise to help people build confidence, understand and navigate their emotions, and communicate with greater clarity, intention and authenticity.
Her approach is practical, human and empowering — helping people reconnect with themselves, find their voice and create stronger connections with others.
More info on our course
Course Details:
Six sessions over six consecutive weeks
Each class is 2.5 hours with a short break in the middle (6:30pm-9:00pm GMT)
Maximum 12 people per group
Next Course Start Date:
Monday 2nd November, 2026.
Location:
Zoom.
Course Materials - The Workbook
Each participant receives a guided workbook to support the six-week journey.
The workbook includes:
Reflection exercises
Practical communication tools
Guided questions
Personal check-ins
Practice activities
Space to record observations and learning
Real-world communication challenges
Personal action and practice planning
The workbook is designed to be used during and between sessions, helping participants connect the live learning with their own workplace experiences.
WhatsApp Support:
Participants will also have access to a dedicated WhatsApp space throughout the programme.
This provides an opportunity to:
Stay connected between sessions.
Share reflections and learning.
Ask questions related to the programme.
Receive reminders and encouragement.
Continue practising between sessions.
Maintain momentum throughout the six weeks.
The WhatsApp space supports the learning journey between live sessions; it is not intended to replace the live programme or provide individual coaching or therapy.
Pricing:
Course Price: £298 (inc VAT)
50% (£149) upfront deposit required to secure your place
50% (£149) remaining to pay 48 hours before your course starts
Option to pay in instalments via Klarna - please email us here to arrange directly.
Terms & Conditions:
You can view the full terms and conditions of our course training/cancellation policy here.
Pay £149 deposit to join
FAQs
What is the course format?
The course takes place live online, combining guided reflection, group discussion, practical exercises and feedback. You’ll practise skills in realistic workplace scenarios and receive a workbook to support your learning, plus access to a dedicated WhatsApp group for questions and encouragement between sessions.
What are the course dates?
The next course is stating on Monday 2nd November 2026, 6:30pm - 9pm GMT and runs for six weeks until Monday 7th December, 2026.
Is this course right for me?
This course is for anyone who wants to communicate more clearly and confidently at work. Whether you overthink before speaking, struggle with difficult conversations or lose your train of thought under pressure, you’ll develop practical tools and practise using them in realistic workplace situations, without feeling you have to become someone else.
How long are the courses?
The course runs over six weeks, with one 2.5-hour session each week. That’s 15 hours of live learning, alongside exercises and opportunities to practise between sessions.
What happens if I miss a class?
If you miss a class, we’ll send you the recording and class materials so you can catch up in your own time and be ready for the next session.
Do I receive any course material?
Yes, You will receive a workbook at the beginning of the course.
How do I know it’s worth the investment?
We understand this is an investment in time and money. Check out our Google Reviews to see what people are saying about School of Connection.
Can I pay in installments?
Yes, you can pay in three instalments using Klarna - please email us via the “Contact Us” page and we will arrange this directly with you.